Shared hosting March 12, 2026 · 14 min read

Order shared hosting from a plan

Shared hosting puts your website, databases, and often email on a server shared with other customers, with resource limits defined by your plan. It is the most cost-effective way to run a brochure site, blog, or light application when you do not need root access or custom kernel modules. This article explains how to compare plans on our marketing page, complete an order with your wallet, and what to expect after payment.

Compare plans on the marketing page

Open Shared hosting from the public menu. Plans are shown as cards with disk space, monthly bandwidth, number of websites, email accounts, MySQL databases, SSL, and price per month.

Match the plan to your realistic needs, not your best-case dream. A five-page company site with a contact form uses far less than a busy WooCommerce store. If you are unsure, pick the smallest plan that fits your current site count and storage; you can usually upgrade later.

Note whether SSL is included (Let’s Encrypt is typical) and whether email mailboxes matter to you. Some teams only need forwarding; others need full IMAP boxes for staff.

Start the order flow

Click Order now on the chosen plan. You must be signed in. If you are not, the site sends you to Login (or Register) with a next URL that returns you to checkout—do not bookmark the intermediate step; finish login and continue.

Review the plan name, billing period if applicable, and total on the checkout screen. The total should match the card you clicked unless taxes or proration are shown explicitly.

Pay from your wallet

Shared hosting checkout debits your wallet like domains and VPS. If balance is insufficient, open My Wallet, top up via Paynow, return, and retry.

When payment succeeds, provisioning begins on the hosting side. Unlike instant file download, hosting involves creating an account on the control panel, assigning quotas, and sometimes waiting for DNS templates.

If provisioning fails and the platform is configured for it, your wallet may be credited back automatically. If you see a failure message without a refund line item, open Support with the order reference.

After your account exists

Check My Shared Hosting in the dashboard. You should see the product, status, and links your administrator configured (cPanel, DirectAdmin, custom panel, etc.). Credentials may arrive by email—search for messages from us the same day.

Next steps usually include:

  • Pointing your domain (A record or nameservers) at the host\n- Issuing or enabling SSL\n- Creating email mailboxes if included\n- Uploading or installing your CMS

If you hit “cannot connect” immediately, verify DNS before opening a ticket—half of “site down” reports are still propagating DNS.

When to consider VPS instead

If you need root, non-standard services, or guaranteed CPU for heavy traffic, shared hosting will eventually feel tight. Read our upgrade to VPS guide and plan a migration rather than forcing shared beyond its design.

Need more help?

Use Support in your dashboard after logging in, or contact us from the website.