Contact us
Talk to the BillySoft Web Services team about domains, shared hosting, migrations, custom plans, or billing.
Use the form and we will reply via email. If your request is urgent, say so in the subject line.
Typical response time: within one business day (Harare time).
Business hours
Monday–Friday, 08:00 – 17:00 (Harare time). Messages outside these hours are queued for the next working day.
Quick links
Send a message
All fields marked with context are important for a useful reply.
How we can help
- Choosing domains, shared hosting plans, email, or DNS.
- Migrations from your current host (sites, email, DNS).
- Wallet top-ups, Paynow, and billing for domains and shared hosting.
- Custom or high-availability setups beyond standard shared plans.
The more context you include, the more specific our first reply can be.
Before you write
For plans and resources, see the Shared hosting page. Account problems? Try password reset first, then email us with details so we can verify your account.
Regions we serve
Zimbabwe and international customers. We can help you choose hosting and DNS that fits where your audience is—mention primary user location in your message if it matters.